TWO FAST REPLACEMENTS
DJI Care Refresh offers 2 replacements in one year. You can have your product replaced at a small additional cost if an accident occurs. For DJI Action 2, the first DJI Care Refresh replacement fee is $19, and the second replacement is $32.
FULL COVERAGE, HASSLE-FREE
Accidental damage is covered by the replacement service, including collisions, water damage, etc. The replacement units are brand-new products or equivalent to brand-new products in performance and reliability.
Rewards for Safe Use
Throughout the service period, if you haven’t used any replacements services, DJI will provide you with a 1-year warranty extension as reward.
SAVE TIME WITH EXPRESS
Express is an option that allows you to skip the damage assessment and quotation process. A DJI service center will ship you a replacement as soon as they receive your product.
GLOBAL SERVICE AND SUPPORT
With an exclusive International Warranty Service provided by DJI Care Refresh, you can have access to replacement or repair service at any DJI authorized repair center across the globe after confirming the product eligibility.
* The International Warranty Service is only available for DJI products purchased from official DJI stores or DJI authorized resellers. Proof of purchase is required to use the International Warranty Service. Diagnosis standards and replacement fees are subject to the policies of local repair centers. For information on DJI repair centers, please visit the Support page on DJI’s website.
DJI will cover shipping costs both ways anytime a product is sent back for replacement service.
DJI Care has exclusive technical service channels to provide support, including online chat and call support. Your requests will be transferred to DJI Care service channels to provide you with express replacement.
* For DJI Care Refresh service, please go to the Support page on DJI’s official website.